Privacy Policy

Shipping Schedule

Orders placed before 12:00 p.m. Central Standard Time (CST) on business days (Monday through Friday) are typically processed and shipped the same day.
Orders placed after 12:00 p.m. CST, on weekends, or on holidays will be processed and shipped on the next business day.
Amino Lab, LLC does not process or ship orders on weekends (Saturday or Sunday) or on federal holidays.

Shipping Carrier

We ship all orders via USPS Mail. Once shipped, delivery typically takes 2 to 6 business days, depending on the destination. However, delivery times may vary based on USPS operations and are beyond our control.
Amino Lab, LLC is not responsible for delays caused by the shipping carrier or unforeseen circumstances such as weather, natural disasters, or carrier strikes.

Order Tracking

Tracking information will be provided once your order is shipped. Customers are responsible for monitoring their shipment using the tracking details provided.

Shipping Address Accuracy

Customers are responsible for providing an accurate and complete shipping address during checkout. Amino Lab, LLC is not liable for packages lost or delayed due to incorrect or incomplete shipping information.

Returns and Replacements

Returns Policy

Due to the nature of our products, Amino Lab, LLC does not accept returns or exchanges. All sales are final.
If you have concerns about your order, please contact our customer service team at [email protected] within 7 days of delivery.

Damaged or Defective Products

If your product arrives damaged or defective due to shipping, you must contact us within 7 days of receipt with the following:
1. A detailed description of the issue.
2. Photos of the damaged product and packaging.

Upon review and approval, we will offer a replacement or store credit for the damaged product.
Amino Lab, LLC reserves the right to request that damaged products be returned before issuing a replacement or credit.

Lost or Delayed Shipments

In the event of a lost or delayed shipment, customers should first contact USPS with their tracking number.
If the issue cannot be resolved with USPS, contact us at [insert contact email/phone number] for assistance.
Amino Lab, LLC is not responsible for lost packages if the tracking information shows the package was delivered to the address provided at checkout.

Refund Policy

Refunds are not provided unless Amino Lab, LLC is unable to fulfill your order or if the item is confirmed to be defective and a replacement cannot be issued.

Additional Information

Amino Lab, LLC reserves the right to update or change these shipping terms and conditions at any time without prior notice.
By placing an order, you agree to these terms in full.